Shipping Policy
Shipping Policy
Order Processing
All orders placed on our website are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. Once your order has been processed, you will receive a confirmation email with your order details.
Shipping Time
Delivery times vary depending on your location. Estimated shipping times are:
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Domestic Shipping: 3–7 business days
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International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to external factors such as courier delays, customs processing, or high order volumes.
Shipping Fees
Shipping costs are calculated at checkout based on your location and the shipping method selected. From time to time, we may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor the progress of your delivery.
Incorrect Shipping Information
Please ensure that your shipping address is correct at checkout. Fashion Creams Store is not responsible for orders shipped to incorrect or incomplete addresses provided by customers.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact our support team. We will work with the shipping carrier to resolve the issue as quickly as possible.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged product and packaging so we can assist you with a replacement or refund.
International Shipping
International customers may be responsible for customs duties, taxes, or import fees depending on the regulations of their country. These charges are not included in the product price or shipping fee.
Contact Us
If you have any questions regarding shipping, please contact our customer support team through the contact page on our website.